Contact Page

Gemological Institute of Cambodia (GEMIC Laboratory Co., Ltd.)

Umgwaqo Wemakethe Yasebusuku, i-Siem Reap, eCambodia

imibuzo ejwayelekile ukubuzwa

Sicela ufunde FAQ yethu phambi ukusithumela umlayezo.

inqubomgomo yokubuyisela

Kudingeka sibuyele a Gem? gem.agency kwenza kube lula.

Silwela ukwaneliseka kwamakhasimende ngaphezu kwakho konke okunye. Uma kungakapheli izinsuku ezingama-30 kokuthola itshe (ama) lakho eliyigugu ungagculiseki nge-oda lakho, ungalibuyisela kithi lisesimweni soqobo nesingalimele. Amagugu angabuyiselwa kuphela ngalesi sikhathi sokuhlolwa kwezinsuku ezingama-30.

Sicela uthumele i-imeyili GEMIC ye-a Return Aukutholwa NIrherho (ran) Futhi engeziwe Return Imiyalelo.

NB: oda phinda us ngaphandle a wagijima angeke futhi wabuyela umthumeli. Ukubuya emaphaketheni kanye nokuthunyelwa izimali kungumsebenzi umthumeli. Zonke yokuthengisa okokugcina emva kwezinsuku 30 (izinto wabuyela kumele postmarked ngaphakathi 30 izinsuku kusukela osukwini oda wamukelwa).

Sicela angali kwezidingo leposi, kufanele ufisa ukukhansela umyalelo ngemva kokuba kuthunyelwe, kodwa ngaphambi linikezwe. Uma oda senqatshwa, ikhasimende uyakuthwala umthwalo inani eligcwele izinto uma elahlekile futhi wonke amacala Brokerage kanye nemisebenzi incurred phezu ukubuya.

Ulwazi Olwengeziwe:
Emazweni amaningi, wamemezela izimpahla kungase kube kuncike osebenzayo amasiko izimali kanye nezintela. Abathengi banesibopho noma yimaphi amasiko, ukuqoqwa kwentela kanye nemisebenzi yayikweleta. Ubuyela wenza ngenxa eshiwo ngenhla ayikwazi ogunyaziwe.

** Zonke izimbuyiselo ezenziwe nge indlela efanayo njengoba yokukhokha wathola. Shipping, umshuwalense futhi processing credit card Izindleko engeke ibuye. Akukho Imali zokustokha. Ayikho indawo yamanye wanikela.

Imibuzo eminingi?
Sicela uxhumane nathi

Ukuphepha nobumfihlo

Ezokuphepha nobumfihlo

I-GEMIC ikhathazekile ngokuphepha nokuvikeleka kwamakhasimende ethu. Siqinisekisa ukuthi inqubo yethu yokuthengiselana iphephe ngokweqile nokuthi imininingwane yekhasimende lethu iphephile.

Izinkokhelo

Lonke ulwazi lokukhokha kanye credit card ezisingathwayo on ikhasi oluphephile PayPal. Asinayo ukufinyelela credit card yakho noma imininingwane yezimali. ulwazi yokuphepha PayPal

Ulwazi lomuntu siqu

GEMIC Laboratory ihlonipha imininingwane yomuntu kwi website yayo. Ikheli lakho le ingase isetshenziselwe okwesikhashana ukuze ukhiqize i-imeyili noma umyalelo.

Inqubomgomo Pledge

Asiyukuthengisa ikheli lakho le-imeyili, ukuphequlula amaphethini, noma yiluphi olunye ulwazi.

Amakhukhi

I-GEMIC isebenzisa amakhukhi wesiphequluli ukuthuthukisa ukuvakasha kwakho futhi inike amandla inqola yethu yokuthenga online. Ayikho imininingwane yomuntu egcinwe kumakhukhi. Amakhukhi kufanele anikwe amandla okufinyelela kuzo zonke izici zesayithi lethu.

Ngeminye imibuzo

Please contact us.

Izitifiketi ze-Gem

Ungase oda isitifiketi uma ungeza into enqoleni yakho. Ukuze wenze lokhu, chofoza isixhumanisi "engeza isitifiketi se-gem sale nto" ekhasini nto imininingwane ngaphezu "Engeza ekalishini" inkinobho. Lokhu kuyovula ongakhetha isitifiketi.

Isiqinisekiso

Zonke izinto aqinisekisiwe kwaGEMIC. Siqinisekisa ukuthi njalo uthola lokho okukhokhelayo.

bobuqiniso

Onke amagugu eGEMIC aqinisekisiwe ukuthi abe njengoba kushiwo. Abasebenzi bethu bochwepheshe bahlola ngokucophelela futhi balinganise igugu ngalinye.

Gemstones Natural

Wonke amatshe ayigugu avela ku-GEMIC ayigugu lemvelo elenziwe nguMhlaba. Asisebenzisi "amagugu" enziwe noma elenziwe elebhu.

Yini You See, Yini Thola

Isithombe ngasinye se-gem singumgqa wangempela ozothola. Asisebenzisi izithombe zezithombe noma izithombe ezifanayo zamatshe ahlukene.

Isiqinisekiso

Wonke amaphuzu angenhla asekelwa yisiqinisekiso sethu se-100% semali. Sima ngamagugu ethu, njengoba amakhasimende ethu emi ngethu.

Izinketho nezinqubomgomo zokukhokha

Ihlola-out esiphephile futhi kulula nge GEMIC Laboratory.

Sinikeza izindlela zokukhokha nezimo ezilandelayo for kokuqeda oda yakho:

  • Khokha nge-credit card nge PayPal (yalutho PayPal edingekayo)
    PayPal nobheka Visa, Visa Delta, Visa Electron, MasterCard, Eurocard, UNGOTI WOMCULO and American Express. ulwazi yokuphepha PayPal.
  • Khokha nge-akhawunti yakho ye-PayPal
    Besilokhu ilungu PayPal eliqinisekisiwe.
    Qaphela: Uma ungenayo i-akhawunti, ungakwazi kalula ukuvula i-akhawunti entsha ngokulandela iziqondiso on-screen.
  • Khokha ngokudluliswa Western Union
    Lapho ukhokha ukudluliswa Western Union, izinto zakho uzobe reserved izinsuku ezintathu. Sicela usithumele nge-imeyili inombolo imali transaction esiyingqayizivele (MTN #) okudluliselwa yakho. Once izimali eziye wathola, sizobe ukucubungula oda lakho.
    Qaphela: Dlulisa Izimali akumele emholweni imali oyitholile.
  • Khokha wemukele yasebhange eqondile
    Uma ukukhokha wemukele yasebhange eqondile, izinto zakho uzobe reserved izinsuku ezintathu. Sicela usithumele nge-imeyili ibhange inkomba ukudluliselwa ikhodi once kunguwe oshaye lokukhokha. Once izimali eziye wathola, sizobe ukucubungula oda lakho.
    Qaphela: Dlulisa Izimali akumele emholweni imali oyitholile.

Uma usulungele ukuhlola:

  1. Bukeza inqola yakho bese ukhetha lokuthumela indlela yakho. Sinikeza elandelayo izindlela lokuthumela ezimbili kanye rates; Fedex (Izinsuku 3-4)
    Standard Worldwide International iposi lomoya (izinsuku 10-21)
  2. Chofoza "qhubeka u-checkout" bese ufaka ikheli lakho lokuthumela.
  3. Khetha indlela yakho yokukhokha bese uchofoza "ukhokhe manje".

Faka imininingwane yakho yokukhokha, noma phrinta imiyalo esesikrinini yokudluliswa kwemali.

Uma i-oda lakho selibekiwe ngempumelelo, uzothola isiqinisekiso se-imeyili esivela kithi kukheli lakho le-imeyili.

Qaphela: Sicela uqiniseke ukuthi ungeze ikheli lakho le-imeyili ukuze uqinisekise ukuthi ungathola ama-imeyili ethu okuthumela noku-oda. Uma ungatholi noma iyiphi i-imeyili evela kithi, sicela uqiniseke ukuthi uhlola ifolda yakho ye-imeyili yogaxekile noma engenamsoco.

Currency

Ikhadi lesikweletu nezinkokhelo ze-PayPal zizokhokhiswa nganoma iyiphi imali. Izinkokhelo ngeWestern Union noma ngokudluliswa kwebhange kufanele zithunyelwe ngamadola aseMelika.

Lapho ukhetha uhlobo lwemali ngaphandle kwamadola ase-US, isilinganiso sokushintshana sosuku lwamanje sizosetshenziselwa ukuguqula izintengo ezibonisiwe.

I-PayPal nebhange lakho lokucubungula (ibhange elikhipha ikhadi lesikweletu) lizosebenzisa amazinga alo okushintshanisa ukuguqula izimali, ngakho-ke, izindleko zemali oyikhethile zizohluka kancane kunamanani akhonjiswe kuleyo mali kwiwebhusayithi yethu.

I-GEMIC izokhokhisa kuphela inani elibonisiwe. Noma yiziphi izimali ezingeziwe zisekelwe kuphela kuma-PayPal's, ikhadi lakho lesikweletu elikhipha izinqubomgomo zebhange noma ze-Western Union.

ISAZISO ESIBALULEKILE:

Ukuze usebenzise iwebhusayithi yethu, KUMELE unikwe amandla "amakhukhi" ne "JavaScript" kuzilungiselelo zesiphequluli sakho sewebhu. Uma ufake into enqoleni yakho yokuthenga, kodwa leyo nto ayibonisi ngesikhathi sokuphuma, lokhu kubonisa ukuthi awunawo "amakhukhi" anikwe amandla.

Uma unezinkinga ngokukhokha noma ungathanda ukuxoxa ngezinye izinketho zokukhokha, sicela ukhululeke ukuxhumana nathi.

Shipping

Sicela ubheke ngezansi yethu Izinketho Shipping:

I-Express Shipping - USD 35

Izimpahla Express ngokuvamile zithatha izinsuku 3-4 for kwezidingo futhi kungenziwa zilandelwa inthanethi zonke lezi zigaba. Amaphasela insured ngokugcwele. Isignesha kuyadingeka phezu kwezidingo. Ukudiliva ngoMsombuluko kuya kuLwesihlanu emazweni amaningi. No amabhokisi PO (ngaphandle UAE, Saudi Arabia kanye Kuwait), Apo noma FPO amakheli ingasetshenziswa.

Qaphela: Uma 'unesiginesha efayilini', sicela ushayele i-EMS ukuhoxisa lesi sigunyazo. Amaphakheji alethwa ngaphandle kwesiginesha, ngenxa 'yesiginesha esefayilini' awakwazi ukumbozwa umphathi wethu womshuwalense.

Imeyili Ebhalisiwe Ejwayelekile - I-USD 7

Sinikeza iposi lomoya elirejistiwe phezu 120 amazwe. mail Registered is oVikelwe kuze kube USD 200. Izimpahla kuthathe izinsuku cishe 10-21 ukusebenza futhi zidinga isignesha phezu kwezidingo. Azikho ukudiliva ngamaSonto.


Ukutholakala
Onke amagugu aboniswe ngokuthi 'ayatholakala' asesitokweni futhi alungele ukuthunyelwa ngokushesha. Ama-oda acutshungulwa phakathi kosuku olungu-1 lokusebenza ngoMsombuluko - NgoLwesihlanu (ngaphandle kwamaholide)

Ulwazi Olwengeziwe
Emazweni amaningi ukuthunyelwa okumenyezelwe kahle kungaphansi kwamanani entela nentela. Imeyili ebhalisiwe ithatha isikhathi eside, kepha ngokuvamile igwema imali eyengeziwe. Siyajabula ukuthumela njengeSipho, kodwa sicela wazi ukuthi asikwazi ukulawula izindleko ezingeziwe ezingahle zivele ezweni lakho.
Qaphela: Intela yokungenisa noma intela kuwumthwalo womthengi. Ukuthunyelwa okubuyisiwe okwenqatshwayo ngenxa yezinkokhelo ezinjalo akunakwamukelwa. Ungaxhumana nathi uma udinga amalungiselelo akhethekile.

Invoyisizi
Onke amaphakheji avela ku-GEMIC afaka i-invoyisi ephelele. Sicela uxhumane nathi ngaphambi kokufaka i-oda lakho uma udinga i-invoyisi eyenziwe ngokwezifiso noma awunayo i-invoyisi nhlobo.

Isilinganiso sokucaca kwetshe eliyigugu

I-GEMIC isebenzisa isilinganiso esilandelayo sokucaca lapho ifaka amatshe ayigugu:
IF : Hamba uhlanzekile - ungenasici ngaphakathi; mahhala iziqu.
VVS : Cishe i-loupe ihlanzekile - kakhulu, okuncane kakhulu okufakiwe; ukufakiwe akubonwanga ngaphansi kokuphakanyiswa kwe-10x.
VS : I-Eye ihlanzekile - ukungena okuncane kakhulu; Ukungena okuncane kungabonwa ngeso eliqeqeshwe noma ngaphansi kwe-10x ukukhuliswa.
SI : Okufakwe kancane - ukungena okuncane kungabonwa ngeso elimele.
: Kuhlanganisiwe - ukungabonakali kungabonwa ngeso lengqondo.

Sithumele i-imeyili

    Igama Lakho (edingekayo)

    Imeyili yakho (edingekayo)

    Isihloko

    Umlayezo wakho